Giving workers access to guidelines as an interactive, online experience.
Taking a Glasgow University research paper and transforming it into an online tool that helps organisations better handle and understand how to proceed with complaints about employees.
1Increase awareness of the ‘Being Complained About’ guidelines
2Make the guidelines easily accessible online
3Create an engaging experience that is easy to follow
4Providing support to those who need it
5Upgrade guidelines from document based to an online platform
6Develop an online quiz to help users identify the support they need
7Improve staff members performance at work
University reseach trandlated to a digital system
Easier to communicate content to industry
Designed to handle new projects and research
Quiz designed to lead user through journey
Digital Product Requirements
The TCR site is editable with admins being able to upload new case study, blog and research content. In the future, the platform will be used to showcase more pieces of research like Being Complained About.
The website and learning experience is fully responsive which is a key requirement for the guidelines to be accessed via all desktop, tablet and mobile devices.
Ensuring that the data stored within the database is private and secure and not accessible by any parties outside of the TCR team or those with pre-defined access.